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1. DEFINITION CONTRACT OF SALE ONLINE.
For online sales contract means the contract that has as object the purchase of goods and products at a distance by a customer and the seller, which is perfected only by using Internet technologies made available by the vendor at its website www .mulleri.it.
Commercial relations between the company called the owner of the site www.mulleri.it and customers are governed by the following terms and conditions of sale.
These conditions may be modified by the vendor, but any changes will be effective only when they are published on the aforementioned website and will refer to sales made from that moment on.
2. Method of Payment.
1. Payment by credit card: Mulleri offers to its customers to pay by credit card which takes place immediately after sending the order, accessing the payment page on the secure server of Bankpass, so make a transaction for an amount equal to the total order.
The electronic means of payment accepted are credit cards Visa and MasterCard, and PayPal payment system. Any form of payment you choose, your transaction will take place on a server protected by standard security level of transfer.
2.In the case of payment by bank transfer, your order will not be processed until we have verified the payment.
The Bank transfer must be made within 5 days from the date of the order by using our bank specifying the order number in the transfer.
After the Bank transfer, send the bank receipt including the number of CRO by e-mail to our customer service info@mulleri.it, specifying the order number in the mail or fax.
3. CONCLUSION OF THE AGREEMENT.
The acceptance of the offer to sell presented by Mulleri srl is carried out by correctly filling in the order form, be aware of the regulations in your state where you place your order.
The customer that sends the order will receive, by electronic mail (e-mail), at the end of the procedure, a message confirming the receipt of the order: With this confirmation, the contract is finalized, but its effectiveness is conditional to full payment of the goods, which must be within 5 days from the conclusion of the contract.
Otherwise the order will be automatically canceled and the goods made available will be freed.
The date of notification of payment bank order, this will be processed and delivered products by a minimum of 48 hours to a maximum of 10 working days.
The delivery cannot in any case exceed 30 days from the date of the order (art. 6 of Legislative Decree. 185/1999).
Delivery will be made throughout Italy by courier and freight forwarders and national trust to the recipient.
In any case, no responsibility can be attributed to the supplier for late or non delivery due to force majeure or unforeseeable circumstances.
In effect, the place of conclusion of the contract is the registered office of the legal entity Mulleri srl located in Via Silanus 32, 09044, Quartucciu (CA)
4. Selling prices.
All sales prices included in the online store www.mulleri.it represent an offer to the public pursuant to art. 1336 cc and are inclusive of 'VAT tax rates respectively provided for its products by current Italian laws.
The price of the products included in the shop will always be increased of the shipping costs except for any promotions that will in any case readily apparent.
In summary expense and before the final confirmation of the order, the customer can view the unit costs of products, transport costs and totalsonly for italy. For any other destination please ask for quotation before placing the order.
Payment can be made by one of the procedures provided for and described in the relevant section which you are referred.
5. Obligations of the purchaser.
The customer agrees and undertakes, once the purchase process online, to handle the press and keep the present general conditions of sale which, however, has already seen and accepted as a compulsory step and the specific Product purchased, and this in order to satisfy the requirement of Articles. 3 and 4 of Legislative Decree no. 185/1999.
And 'The purchaser to enter data in whole or in part, false in the registration process required to provide him with the procedure for the execution of the contract and the subsequent communications; personal data and e-mail address must therefore be the real data and not some other person and / or fantasy.
6. Right to withdraw from the seller.
The Company Mulleri SRL. has the right to cancel the contract within 7 days from the order of the sameby simply notifying the customer via e-mail, without giving a specific reason justifying; in which case the customer shall only be entitled to a refund of the amount already run move.
7. Jurisdiction.
And 'the jurisdiction This contract, written in Italian, is subject to Italian jurisdiction.
These terms and conditions, although not expressly stated, they report to the rules of the Italian Civil Code, Legislative Decree no. 185/1999 and Legislative Decree no. 70/2003. Any dispute regarding the application, execution, interpretation and violation of the contract of sale on line is competent, exclusively, the Court of Cagliari 8. Information and complaints.
For information and complaints under this contract on line contact at info@mulleri.it
9. Cancellation of the order.
L 'cancellation of an order can only be made through telephone contact, (+39 349 6124775) without any special reasons, and if the shipment has not already taken place.
The status of your order can be monitored by the client through the control panel. When the state of 'order is "Shipped", the order can no longer be canceled.
10. Right of withdrawal.
In accordance with the Decree of 22 May 1999 n. 185, implementing Directive 97/7 / EC on the protection of consumers in respect of distance contracts, the consumer is entitled to cancel the purchase without penalty and without giving any reason, within 10 working days, to from the day of receipt of the goods purchased.
The right is exercised by sending, within the time predicted, a registered letter a / r at the following address of the manager: Via Silanus 32, 09044, Quartucciu (CA), and necessary to indicate in the notice the order confirmation number, the details of the products to be returned, even partially, the bank details of the bank account where it will return the amount of the returned products or, alternatively, the name and the exact address of the recipient accreditation by postal order.
in order to facilitate the fulfillment of your request, you should communicate their intention to invoke the right of withdrawal also by phone (+39 3496124775) or email (info@mulleri.it). In case of withdrawal, the goods purchased and already delivered must be returned by the customer within 12 working days, from the day of receipt of b purchased at their own expense, in its full integrity and in its original packaging. The packaging of products to be returned and in particular those of food, must be perfectly intact, sealed in their original packaging and must also have been stored under optimal conditions to ensure absolute durability of hygienic, sensory and aesthetic. After checking the above conditions of the returned products, we will refund the unsatisfied client the amount paid for the goods on which it is exercised the right of withdrawal within 30 days of receipt of the registered letter a / king but not before ' took back the goods.
11. Billing.
The sale on line is equated with mail order.
It is not necessary the 'issue of receipt or receipt for sales made in private, as is tax liability of the seller to cure the proper keeping of the register of considerations.
Holders of VAT may claim the 'issue of the invoice, subject to data communication by e-mail, or phone.
All prices shown in our online store are inclusive of 'VAT in tax rates for the respective products by Italian regulations.
Mulleri srl guarantees a Policy for Proper Management of Electronic Mail that contemplate that the e-mail addresses provided by customers will never be disclosed to third parties for commercial purposes.
12. Shipments.
The goods are shipped by Parcel packed in all its parts and taped with the word FRAGILE, but the packages may get damaged, so the procedure is as follows:
1. Check with the carrier of the exact content of the packages.
2. Check its breaks unequivocally with the courier
3. Check out the breaks, the company Mulleri srl the return of the document proving the breaks makes the customer immediate repayment of the missing pieces.
These are the only conditions for the reimbursement of damaged goods.
Thanks for your cooperation
The Direction
